Vivonet Company Profile

Company Mission 

To help hospitality companies engage their customers, empower their people, and elevate their organizations with our cloud-based solutions.

Vivonet Company History 

Based in Vancouver Canada, Vivonet formed in 2000 seeking to lead the industry in the growing field of POS and payment technology for the restaurant industry in the United States, Canada, and the rest of the world. By 2011, the company tripled in size while also garnering a prestigious placement on the Best Companies To Work For in British Columbia list that same year. After many years of establishing fruitful relationships with partners across the technology spectrum, we developed the unique Vivonet Cloud Platform, connecting POS and other front-of-house technology with back-of-house data analysis and reporting tools  

With our integrated platform and open API, Vivonet now directly serves customers in the hotel industry, public institutions like schools, healthcare facilities, government, and a variety of private businesses with high-volume food service operations and data management requirements. We also continue to work closely with leading food service management companies, helping them to scale their customers' operations with cloud-based transactional data tools and infrastructure.

Executive Team

Caroline Dunn – President & Chief Executive Officer 

Caroline brings more than 20 years of executive operational leadership of technology companies to her role as President and CEO. Most recently, Caroline was the COO of Vivonet, responsible for all operational aspects of the company including customer service, finance, HR and legal. Caroline is an accomplished leader with a proven ability to deliver shareholder value through strategic growth in North America and Europe. Before joining Vivonet in 2013, she held strategic, operational and financial executive roles in disruptive technology sectors such as health informatics and mobile data solutions.



Jonathan Pryor – Vice President, Sales

Jonathan is responsible for building Vivonet’s relationships with current and prospective customers. In this role, he uses his broad industry experience and technical background to empower Vivonet’s largest brands with our cloud-based technology. Before joining Vivonet Jonathan worked at SmartStore Business Intelligence Solutions where he was the VP of Sales for the foodservice management, restaurant, specialty retail and supermarket vertical markets. Previous to SmartStore Jonathan worked at InfoGenesis (now Agilysys) for 23 years. At InfoGenesis, Jonathan began as a Systems Engineer but quickly moved into a sales position and ultimately landed a sales executive position. During his tenure, he was responsible for managing the InfoGenesis global sales team. Jonathan is the proud father of 12 children and lives in New Jersey.



Michael Tedesco - Vice President, Support and Services

Michael has a track record of over 20 years of customer experience success in global technology organizations. Prior to joining Vivonet, Michael held support and services leadership roles with Eastman Kodak, DDS Wireless and Domino Printing Sciences. His leadership expertise is in building up teams to successfully deliver product support roadmaps, training, and strategies around support plan roll-outs to help meet cross-departmental goals to maintaining the high standards of customer service set by the company. Michael is based in Vancouver where he lives with his wife and 2 children.



Steve Leow - Vice President, Engineering

With 30 years of experience running software development departments and producing market leading software, Steve believes in creating a technology vision that delivers on quality and a superior customer experience. Steve’s career portfolio includes the role of VP, Product Development at Sage Software where he created and led the development of accounting software that became the market share leader in Canada. He served as VP, Product Development at Heamonetics Corp. where he ran the development of healthcare software, and has also led the development of software for the legal industry. Steve is based in Vancouver where he lives with his wife and daughter.

Steve Leow