The role that technology teams play in hospitality and food services business strategy has blossomed over a relatively short period of time from being guardians of networks to becoming key decision-makers. Thanks to the significant shift towards data-driven technology solutions that have changed the game for businesses, tech leaders are now positioned to make positive and business-altering impact.
What are some of the issues that tech leaders and their organizations face as they move forward during a time of fast-moving shifts in the landscape? What are the traps to avoid, the signs to follow, and the solutions to invest in that will allow hospitality and food services to thrive in the present and scale into the future?
To help business leaders answer that question, here is a selected list in no particular order of ebooks and white papers produced by Vivonet that will serve as a library of resources to help technology teams find the right path.
How do kiosks help food services organizations serve guests better and help to reduce operating costs in a wide variety of concepts? This ebook gives you the insights you’ll need to address those questions and build an intelligent strategy around self-service.
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Your point-of-sale is an integral element to serving customers and gathering key business data so that you can grow your business. How do you read the signs that your POS may be letting you down? What are those signs? This ebook helps you identify 9 of them.
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In the light of new and more tech-savvy guests driving change for the hotel industry, how do cloud-based solutions help leaders respond? What improvements need to be in place to meet the evolving expectations of the modern guest experience? This ebook will help leaders frame the factors that lead to success.
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The hospitality industry is a key target for cybercriminals. Industry leaders cannot afford to be idle around understanding and taking action on better cybersecurity. What are the stats around cybercrime? What can organizations do to manage an attack? Get this white paper and be informed.
Learn more, and get the white paper here.
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The hotel pantry is a convenience for the guest. But it can be problematic for a hotel location and brand because of losses, guest confusion around the buying process, and the lost data that results. How do kiosks solve that problem? Learn the answer here.
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A healthy, easily managed supply chain has a direct impact on how guests experience the brand, even if it’s not always obvious to them. A scalable inventory management solution can help make sure that experience is a good one. But, how do you choose one? Here’s an ebook that reviews the vital criteria in making the right decision.
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The myth says that food services have a captive audience. But in an age when disruptive technologies are making the advantage of proximity a thing of the past, how does a robust loyalty program help make the difference between waning sales, and significant growth?
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The options for the way that hospitality and food services guests pay for their food and beverage orders has expanded, and in some ways has become more complicated for organizations. Why is that? What new technologies and movement must companies take into account and plan around to serve guests better?
Learn more, get the white paper
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What areas of the changing hospitality and food services technology landscape concern you the most? What steps are you taking to make sure your business adapts?
We’d love to know more.
