Industry Insights

You're invited to explore the Vivonet Industry Insights resource center to help you navigate a changing hospitality industry and technology landscape. Here, you'll find articles, infographics, news and other vital information to lend perspective on how cloud-based technology positively impacts business intelligence, brand growth, and the very direction of our industry. 

Latest Stories

Featured Stories

Filter
Alec Leverton
Written by Alec Leverton
September 11, 2018

Big Data to Big Strategy: 3 Reasons Why Food Services Operations Need A Centralized Cloud-Based Platform

In recent years, the concept of Big Data has received a lot of big hype. Yet data itself does not deliver value.Only informed action on that data can do that.

Consider the data -> information -> knowledge -> wisdom pyramid. Data without analysis or insights isn't worth much. It's not possible to inform strategy if your tools don’t help you interpret that data into something that allows you to take informed action or make intelligent decisions.

data unity cube hand Adobe Images-640x426

Effective strategic action requires timely access to the latest and most relevant data which is only possible with centralized visibility and control. That’s why many food service companies are implementing unified enterprise data management solutions and other operational solutions that can help them move from simply collecting Big Data, to actually implementing data-driven Big Strategy.

Here are 3 reasons why food services operations need a centralized platform that includes enterprise management and cloud-based supply chain solutions.

1. To learn faster from the best performers

Centralized data management and analysis solutions based in the cloud help organizations to drill down to individual sites and comparing the results between each one. From there, they can identify the top performers at a quicker rate and establish best practices for all units. That helps improve the entire organization’s results in a shorter period of time. In the QSR sector, McDonald’s has invested heavily in this kind of approach, and they've reaped significant benefits from doing so. So, how do food services organizations in higher education, healthcare, and other sectors follow this example?

To figure this out, organizations need a enterprise-level menu management solution powering cloud-based point-of-sale with a reporting capacity that lends insight to transactions made across every concept. Among other factors, these solutions single out the variables that are responsible for exceptional performance across locations and concepts and helps to reveal where the bottlenecks are too. That kind of clarity on the data can then suggest ways to improve throughput for higher order volumes, identify the most popular menu items, and help to better manage operating costs.  

Enterprise-manager-laptop-typing-hands-640x426

Additionally with this kind of data analysis and reporting platform, operators can see these transactions from a more centralized perspective within a single interface. Also, investing in the right solutions to maintain operational momentum and planning strategies to stay ahead of the curve is a far easier prospect. 

2. To provide a common language

A centralized and cloud-based platform gives organizations a common language through which to understand business operations on a more holistic scale. This is especially useful for food services companies with a diverse portfolio of concepts on different sites, providing a unified basis for evaluating each unit’s performance within the same reports. 

A common dynamic in food services concepts on a college campus, a healthcare facility, or corporate setting are independently branded and operated concepts that offer a varied set of customer-facing items. Very often, Burger A and Burger B from two different customer-facing brands are really the same item from an operations management standpoint. Without a centralized platform to organize and present this data in a common language behind the scenes, making sense of where a food services organization is winning and where it’s losing and in which concept is a pretty tough job. 

engage-api-data-points-keyboard-glasses-640x373

That’s exactly what a cloud-based enterprise management platform offers operators to make that job easier. It can take a diverse list of menu items made available on POS and kiosks in a range of concepts and sites and unify those items in a more coherent way by applying common terminology to each. This kind of unity and efficiency makes all the difference to turning the data into actionable and measurable strategy; a better sense of what menu items sell the most, a more informed method to evolving an offering, and a better selection of products that consumers really want. 

3. To make better supply chain decisions

Unified data visibility is particularly useful for making good supply chain decisions, as most food service companies centralize the purchasing function to some degree. Having access to sales data across all properties will make it much easier to notice emerging trends in customer behavior, and allows operations to take pre-emptive action if necessary.

To take a recent example, the price of avocados spiked significantly in 2017, following a trend of growing U.S. consumption over the past few years. Food retailers and restaurants had no choice but to pay up as avocado prices more than doubled in the span of a few short months. The interesting thing is that companies with strong centralized data analysis platforms will have noticed the uptick in consumption, allowing them more runway to more incisively plan food cost strategy leading up to the spike. 

business-analyst-laptop-report-640x373

Using transactional data and getting an insight on the popularity of trending ingredients and food items as they happen day-to-day potentially allows them to negotiate better buying terms in advance before a spike occurs. Day-to-day tracking of food trends allows them a more informed way to sustainably support that avocado-based menu option rising in popularity over a longer period of time. That early analysis based on real data allows food services operators to reap the benefits of the growing consumer demand while sidestepping the worst of the spike in food costs.

Unified Big Data Enables Big Strategy

“Big Data” can contribute significantly to food service businesses only if there is clarity on how to action it. Reliable POS reporting, a robust menu management platform, and inventory and food cost management tools all working together in a single technology platform very often allows companies to get ahead of the market when it counts. 

By investing in a cloud-based platform like ours, your company will be able to implement the Big Strategy initiatives to deliver lower operating costs, implement more efficient day-to-day processes, and take quicker action on what your data is telling you to grow your business. Vivonet works with food services leaders every day to serve the higher education sector, healthcare food services, and in corporate settings, too. We’d love to tell you about our processes in working with them, and learn more about your story, too.

Contacting us and starting a conversation is a smart next step to take. You can do that right here.

Book a call with Vivonet

Signup for our newsletter

Popular Tags

POS Vivonet POS Vivonet cloud technology hospitality technology hospitality industry cloud POS restaurant kiosk technology cloud-based technology Quick Service business data software trade shows Guest Experience News Vivonet Cloud Platform operations technology trends Growth article award Franchise HITEC Reporting SaaS business strategy data analysis hotel industry recognized restaurant pos Integration Inventory Management POS Provider Profitability Back Office Tools Case Study Franchisee Labor Scheduling Mobile POS Software Payment Processing Press Release Sales Transactions Vivonet Mobile client success hotel technology kiosk technology Cafe Company Update Restaurant Technology data management enterprise management new hire point of sale product product development Back of House Booster Juice Business Tool Data Security Hitec Recap 2017 QSR Support Table Service appointed back office cloud executive foodservices managed foodservices product management quick serve self-serve kiosk 100 Million Business Intelligence, Canada Cash Register Convenience Customer Enterprise Manager Fast Casual Frozen Yogurt Infographic Mobile-Based Technology POS Ownership Point of Sale solutions Productivity Restaurant Operators Sodexo Stadium POS Vivonet Video choosing technology culture food services implementation improvements product launches restaurant Point of Sale self-ordering technology partners upgrade vp 2012 API Credit Card Processing Data Digital Transformation Employee Spotlight Fast Causal Full Service Global Franchise Health Holiday Hotel PMS Info Graphic MURTEC Menu Mobile Insights NRA National Restaurant Association Owner PCI Compliance Property Management System Quickbooks Report Restaurant Chain Restaurant Hardware Restaurant Ownership Ryan Volberg Scheduling Security Software Trends Transaction Fees Trend Trends Vivonet Case Study Vivonet Mobile Ordering Vivonet Tablet Vivonet Team Winter Meetings cloud computing consumer consumer solutions dual mode kiosk food costs higher education foodservices hiring integrations operator ready to rocket release notes restaurant owner tablets workplace 130 Million 2010 olympics Advantage Magazine American Grilled Cheese Kitchen Batch Times Boston Budget 2012 CIO Cash Register Partner Catalyst Charity Charles Crouch Chef Ramsay Classic American Consumer point of Sale Contest Cookbook Customer Support Delaware North Employee Sales Mix Report FSTEC Federal Government Fine Dining Flexible Forced Modifiers Foreign Workers Program Franchises Froyo Fourm Frozen Yoghurt Fruit Smoothies GFS GST Gordon Food Service Gordon Ramsay HST Holiday Guide Hurricane IT Team Industry Infor Joe Coffee Jugo Juice Juice Bar POS Jusu Bar KDS Kavi Kitchen Display System Kitchen Nightmares Loyalty MSP Magpie Syndrome Merchant Service Provider Modifiers Multi-Unit Multichannel Restaurant POS MyCheck New York Nickel Rounding Omni Channel POS Online Ordering Orange Leaf POS Fund POS Terminal POS Tips POS marketing PST Pin Pad Processing Rates Processor Relief. Fund. FEMA Restaurant Experience Restaurant Owners Restaurant Sales Report Restaurant Sales Tracking Ryan Banks Sales Tax Small Business Smoothie Stick Kebob Shop Switching POS Providers Syrus Syrus Acquired TD Garden POS Tax The Big Salad Thomas Cuisine Thomas Cuisine Management Time Travel Industry UNICEF Vivonet Acquisition Vivonet Cafe Vivonet Reporting
Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced. Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced.Lorem Ipsum is a simple dummy text used as a dummy text contents. Lorem ipsum will be replaced.

 

 

 

<- this will go away

Signup for our newsletter

Popular Tags

POS Vivonet POS Vivonet cloud technology hospitality technology cloud POS hospitality industry restaurant kiosk technology cloud-based technology Quick Service software trade shows Guest Experience business data operations technology trends Growth article award Franchise HITEC News Reporting SaaS Vivonet Cloud Platform recognized restaurant pos Integration POS Provider Profitability business strategy data analysis hotel industry Back Office Tools Case Study Franchisee Inventory Management Labor Scheduling Mobile POS Software Payment Processing Sales Transactions Vivonet Mobile client success Cafe Press Release Restaurant Technology data management kiosk technology new hire product Back of House Booster Juice Business Tool Data Security Hitec Recap 2017 QSR Support Table Service appointed back office enterprise management executive hotel technology managed foodservices quick serve self-serve kiosk 100 Million Business Intelligence, Canada Cash Register Company Update Convenience Customer Enterprise Manager Fast Casual Frozen Yogurt Infographic Mobile-Based Technology POS Ownership Point of Sale solutions Productivity Restaurant Operators Sodexo Stadium POS Vivonet Video choosing technology cloud culture food services foodservices implementation improvements point of sale product development product launches restaurant Point of Sale self-ordering technology partners upgrade vp 2012 API Credit Card Processing Data Digital Transformation Employee Spotlight Fast Causal Full Service Global Franchise Health Holiday Info Graphic MURTEC Menu Mobile Insights NRA National Restaurant Association Owner PCI Compliance Property Management System Quickbooks Report Restaurant Chain Restaurant Hardware Restaurant Ownership Ryan Volberg Scheduling Security Software Trends Transaction Fees Trend Trends Vivonet Case Study Vivonet Mobile Ordering Vivonet Tablet Vivonet Team Winter Meetings cloud computing consumer consumer solutions dual mode kiosk food costs hiring integrations operator product management ready to rocket release notes restaurant owner tablets workplace 130 Million 2010 olympics Advantage Magazine American Grilled Cheese Kitchen Batch Times Boston Budget 2012 CIO Cash Register Partner Catalyst Charity Charles Crouch Chef Ramsay Classic American Consumer point of Sale Contest Cookbook Delaware North Employee Sales Mix Report FSTEC Federal Government Fine Dining Flexible Forced Modifiers Foreign Workers Program Franchises Froyo Fourm Frozen Yoghurt Fruit Smoothies GFS GST Gordon Food Service Gordon Ramsay HST Holiday Guide Hotel PMS Hurricane IT Team Industry Joe Coffee Jugo Juice Juice Bar POS Jusu Bar KDS Kavi Kitchen Display System Kitchen Nightmares Loyalty MSP Magpie Syndrome Merchant Service Provider Modifiers Multi-Unit Multichannel Restaurant POS MyCheck New York Nickel Rounding Omni Channel POS Online Ordering Orange Leaf POS Fund POS Terminal POS Tips POS marketing PST Pin Pad Processing Rates Processor Relief. Fund. FEMA Restaurant Experience Restaurant Owners Restaurant Sales Report Restaurant Sales Tracking Ryan Banks Sales Tax Small Business Smoothie Stick Kebob Shop Switching POS Providers Syrus Syrus Acquired TD Garden POS Tax The Big Salad Thomas Cuisine Thomas Cuisine Management Time Travel Industry UNICEF Vivonet Acquisition Vivonet Cafe Vivonet Reporting Vivonet Tech Support Vivonet Tips Webinar