Client: Sticks Kebob Shop
Locations: 4
Overview: A burgeoning franchise uses its POS system & mobile application to gain a unique advantage in a competitive market.
Introduction: The owners of Sticks Kebob Shop like to joke that everything tastes better on a stick. But their undeniable success shows this funny, little sentiment is a seriously lucrative one. The following case study will show how this Virginia-based company used a powerful array of tools provided by Vivonet, including the Halo POS system and Halo Mobile, to deliver the kinds of experiences that have them on the cusp of international success.
Quotes from the Case Study:
"We loved the fact we could monitor our existing locations and easialy add in others when they opened"
"We do 50% of our business between noon and 1pm, and every second counts."
"We've definitely seen an increase in customer visits because of the (mobile) app."
Chris Du Bois, Ty Austin & Bill Hamilton - Owners
Client: Joe Coffee
Locations: 9
Overview: A New York coffee chain obsessed with speed, efficiency and quality finds a POS System that fits their brand perfectly.
Introduction: How has New York coffee house Joe managed to climb to the top of what is likely the most hyper-competitive market in the world? By maintaining a zealous dedication to quality, from the beans they serve to the machine they use, to the customer experiences they provide. So when it came time to upgrade the company's cash registers to a modern, cloud-based point of sale system, Joe's obsession with quality left them with one alternative. This case study will show why they choose Vivonet's Halo POS System and how it exceeded their highest standards.
Quotes from the Case Study:
"We were blown away by what the halo system could do, and how fast it could do it."
"The Halo System paid for itself after one year."
"I estimate we saved $20,000 just from improved cash control."
Jonathan Rubinstein - Owner
Client: American Grilled Cheese Kitchen
Locations: 1
Overview: Two restaurateurs discover their POS system is a powerful ally at each stage of their growth.
Introduction: American Grilled Cheese Kitchen is a prime example of the enduring American spirit that’s lifting the country from the worst recession in generations. Two friends, laid off from their jobs in San Francisco’s tech industry, took a leap and opened a restaurant. With limited industry experience between them and a still fragile economic climate, it was certainly a risk. But this case study will show how Vivonet’s Halo POS system became an invaluable partner as the restaurant first opened, and continued to help as it skyrocketed to success.
Quotes from the Case Study:
“Halo is a wonderful product, with everything we need”
“It’s a full-serve POS system with every feature the others offered, but at a better price.”
“It provides a real insight into the business; which sandwiches are selling, how much bacon we need, things like that”
“It helped to plan expansion, forecast numbers and set goals”
Heidi and Nate - Owner/Operators
Client: Classic American Restaurant
Locations: 1
Overview: The owners of a restaurant featured on Gordon Ramsay's, Kitchen Nightmares discover their POS system is a major component of success & their well-being.
Introduction: Classic American restaurant was in trouble. Despite all their hard work, the owners of this small diner an hour outside New York City were deeply in debt and struggling to survive. They finally looked for help from popular TV chef Gordon Ramsay and his show Kitchen Nightmares.
And while Mr. Ramsay’s advice and publicity the show garnered certainly helped the
restaurant, owners Colleen and Naomi credit the Point of Sale system gifted by mr. ramsay as making one of the biggest ongoing improvements. this case study will look at how Vivonet’s Halo POS system simplified the lives of the owners of Classic American and allowed them more time to focus on growing their business.
Quotes from the Case Study:
"They're (Vivonet Support) always there when we need them."
"Every dollar is now accounted for."
"I would absolutely recommend it (Halo) to anyone."
Colleen - Owner of Classic American Restaurant
Client: The Pita Pit
Locations: 300+
Overview: A progressive fast food franchise uses data provided by its POS system to fuel growth & maximize efficiency.
Introduction: The Pita Pit has always been a little ahead of the curve. When the first location opened in the early 90’s, the concept of healthy eating was still years from mainstream popularity. So when the company looked to upgrade its point of sale (POS) system, its progressive leaders looked to Vivonet’s Halo POS system. This case study will look at how the system became an invaluable partner as the chain rebranded and expanded.
Quotes from the Case Study:
“Cash registers offered no control on menu mix, no financial data or business intelligence."
Refering to other systems "There were perpetual fees on features you didn't need."
"Simply put, Halo was the most cost effective solution, with very reasonable monthly feels."
"Enterprise Manager has helped turn sales into business insights."
Chris Fountain - CEO
Client: Booster Juice
Locations: 300+
Overview: A global franchise experiences unexpected benefits when adopting a new POS system.
Introduction: Booster Juice is a global chain of premium juice and smoothie bars. rapid growth was pushing the company into the Post-cash register age. most of the modern PoS systems the company looked into would handle its day-to-day transactions, but stakeholders were looking for one that was stable, flexible and, most importantly, came with 24-hr support.
This case study will look at how Vivonet solved Booster Juice’s problems, and in the process, became an invaluable partner in their success.
Quotes from the Case Study:
“It keeps people honest,” Lee estimates a savings of $1.5 million realized in the first year
“We noticed a marked improvement in sales reporting and planning. It was information that has allowed us to grow.”
“I consider Vivonet’s Help Desk to be part of my staff.”
“Vivonet doesn’t stop until it’s done.”
“I love working with Vivonet, they’re a fantastic, flexible partner to our business.”
”It feels like we are all one big team working together.”
Steven Lee - Director of Information Groups and Technology
