24/7/365 Support

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Severity Urgent Important
Description An urgent problem prevents you from running your business easily (or at least without major inconvenience).
These problems must be resolved ASAP!		 An important problem won't shut you down, but it needs to be resolved within 24 hours.
Example Your terminal isn't working. You're not sure how to run a report.
How to Get Help Call: 1.888.778 HALO (4256) E-Mail: support@vivonet.com
OR
Call: 1.888.778 HALO (4256)

Self-Help Options

Be sure to take a look at our collection of self-help videos. The answer you’re looking for might be just a click away.

Enterprise Manager Videos

Create A New Item And Button – 2:04

Create A Forced Modifier Window – 4:16

Create An Add/No Window – 3:32

Create A Discount – 2:08

Manage Employees – 4:46

Edit Job Codes – 5:29

Run Reports – 4:54

Halo POS Videos

Integrated Credit: Table Service – 11:56

Integrated Credit: Limited Service – 6:32

Processing Gift Cards – 2:57

Halo™ Community

Growing Halo Community

Our POS Products

Halo™ takes a different approach: we are committed to transparent pricing and quality, affordable point of sale software! Our low subscription fee includes upgrades, support, and maintenance. There are no hidden costs. Everything is taken care of in one consolidated solution through our (SaaS) software as a service module!
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News & Events

POS Resources

Halo™ Community Blog, News and Industry Resources - Learn how to overcome the many challenges small & large business owners face. Get real life actionable 'survival tips' that apply to those just starting out as well as the more experienced restaurant owner.
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