Always ready and waiting
Companies that are serious about providing excellent customer support, measure their call center religiously. Vivonet’s North American call center is available 24/7/365 and we are always ready for your call. At Vivonet, over the last 5 years we have an average hold time of 2 minutes and 30 seconds, a guaranteed response time of 30 minutes and a case resolution time of 24 hours. Our quick response time is complimented by our super friendly customer service team who know what it means to need support when you need to service your customers.