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CEO Blog: How Kiosks can help address the labour shortage

  
  
  
CEO Ryan Volberg at Vivonet

A word from Vivonet's CEO Ryan Volberg: How consumer self-ordering can help restaurants address the labour shortage


In June 2014, the Canadian Federal Government modified the Temporary Foreign Workers Program, which made the challenge of finding quality staff even more difficult for restaurants. Since the program change, many restaurants in Canada have been forced to search for scarce local candidates. To manage this challenge, restaurateurs are now looking for new ways to adapt to the sparse labour market while continuing to meet guest expectations.  

Some of these restaurateurs are finding that picking the right POS technology can make all the difference. The traditional POS terminal helps increase automation but still requires an employee to run, which is difficult to find during the labour shortage and can cost restaurants $25,000 - $30,000 a year. Some chains and independent restaurants are taking advantage of the decreasing cost of tablets and the increase in consumers’ comfort with the technology. The Applebee’s chain is a great example of the increasing adoption of customer self-ordering systems. Applebee’s recently announced that they will be rolling out 100,000 table-top customer self-ordering tablets that will allow customers to browse nutritional information and the web, enter their own orders, play games, and even pay their bill. The results are higher average cheques, reduced labour costs and increased table turns. It’s an impressive business case that the entire industry can benefit from.


[Product Tip] How to use the Employee Sales Mix Report

  
  
  
Employee sales mix report2

Are you running a promo and looking to give your staff incentives to push promotional items? The employee sales mix report is a great way to keep track of individual products sold by each of your employees. This report can be used to quickly pull data on individual employees and see where they rank among others by showcasing specific item sales numbers. The Employee Sales Mix report will help your restaurant carry out contests to inspire staff members and motivate your staff to up-sell items with high margins. The report lets you see which staff members are most effective at selling the items that you really want your guests to purchase. 

Vivonet get’s a cloud based shout out from Thomas Cuisine

  
  
  
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In a recent Hospitality Technology Article Vivonet was mentioned by Thomas Cuisine as their choice to upgrade their system and leverage the cloud.

Kiosk 1.1 Video Update: Cellular Compatibility and more

  
  
  

Vivonet POS 1.15: New Hardware Compatibility and more

  
  
  
Citizen Printer and HP Tablet

Check out the details of all the great new Vivonet POS 1.15 features below:

Vivonet Kiosk 1.1 Release: Cellular compatibility and more great new features

  
  
  
Vivonet Kiosk 1.1 Release

Vivonet Kiosk 1.1 Release: Cellular compatibility and more great new features

The Vivonet team recently launched the newest version of our Vivonet Kiosk product! The Kiosk 1.1 release adds iOS cellular compatibility, as well as a variety of other new features that help restaurants place the product into operating environments like stadiums, airports, food trucks, as well as quick and table service dining.

Employee Spotlight: Ryan Banks + Cash Giveaway

  
  
  
Banks Spotlight

Vivonet's Employee Spotlight is back! This week we are featuring Ryan Banks.

Employee Spotlight: Charles Crouch + Cash Giveaway

  
  
  
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Vivonet would like to welcome you to the first edition of our Employee Spotlight featuring, Charles Crouch, Enterprise Account Manager. This is an opportunity for you to connect with and learn about the staff that powers the software you use to run your restaurant to its fullest potential.  

Vivonet's video shoot: The beginning of a strong video-based brand.

  
  
  
Vivonet Brand video shoot - alec
Last week Vivonetters from all departments contributed to Vivonet’s first big video production shoot. The productions purpose is to create a promotional video, which accurately portrays Vivonet’s advantages in the POS market. Advantages such as; state of the art reporting, unrivaled customer service, employees who know the restaurant industry inside and out and omni-channel POS solutions that help restaurant’s reach a larger consumer base.

We can now implement our cloud POS systems into hotels with HTNG standards compatibility.

  
  
  


Vivonet received an approval to support hotel environments with our omni-channel POS solutions! The successful Hotel Technology Next Generation (HTNG) compatibility was made possible by an approved certification with PAR Springer-Miller Property Management systems.
The new PAR Springer-Miller integration will enable Vivonet to add various hotel-based features to their POS solutions.

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