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Vivonet Industry Insights

Resources to inform technology for the hospitality and food services industries

Industry Insights| Blog | Vivonet Cloud Platform Hospitality Food Services

Self-Serve Kiosks For The Hospitality Industry: An Infographic

Posted on Mon, Jan 23, 2017 @ 06:01 AM

by Rob Jones, Vivonet Industry Insights Editor

At the end of 2016, we at Vivonet were very busy expanding upon our cloud-based kiosk product; the Vivonet Kiosk. These products are becoming more and more ubiquitous in all kinds of retail contexts, from QSRs to food services management cafeterias. The need for self-serve kiosks by hospitality companies across the spectrum is shaped by customer demand, with that demand in turn affecting the way day-to-day business is conducted.

For instance, kiosk products that can serve double-duty for customer use during slower times of the day and for staff use concurrently during busier times as necessary is becoming mandatory, not just a nice-to-have. There are several other factors in place around labor resource management alone that embodies this shift. This is not to mention other important factors when it comes to operations, customer experience being another very important one. The mandate for developing Vivonet Kiosk was very clear to us along these lines. 

During development, our Product Management team reflected on what’s needed when it comes to kiosk functionality right now, and what room needs to be made for functionality in the future, too. In the meantime, we’ve created this infographic that helps to visually profile the self-serve kiosks as they serve the industry in general right now, which many of you by now have seen in various contexts as consumers yourselves.

And so, here's that infographic which covers those bases to give you a good idea about what self-serve kiosks can help deliver for the hospitality industry. Take a look.

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Tags: operations, consumer, kiosk, food services, product launches, consumer solutions

Welcome To The New Vivonet "Industry Insights" Section

Posted on Tue, Jan 03, 2017 @ 06:01 AM

 By Rob Jones, Vivonet Industry Insights Editor.

Vivonet has been away for a while when it's come to regular posts about cloud technology, POS, and the hospitality and food services industries. But that is about to change and for the better.

Maybe you're wondering why we've been away so long. Well, the fact is we really wanted to get serious about the kinds of things we want to talk about here in this section we formerly referred to as our blog. Now with the wider title of "Industry Insights" we're aiming to serve a wider segment of the hospitality sector that is being transformed by cloud technology.

We wanted to think about and actually produce resources that people in the industries we serve are really looking to find to lend them perspective on the technology they're investing in. We particularly wanted to talk more about the cloud; how it impacts your business, and why you should absolutely invest in it to scale your business into the future. That's always been Vivonet's passion. We wanted to let you in our our culture here at Vivonet, too. In short, we want to bring you into our world a bit more than before.

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Tags: technology, hospitality technology, cloud technology, food services, hospitality industry

5 ways to keep up with the holiday rush

Posted on Fri, Dec 18, 2015 @ 14:12 PM


As the holidays approach, consumers have their hands full. With guests and meals to plan for, the Holiday Season can be overwhelming. That’s why consumers will look to the hospitality industry in an effort to simplify chaos during the holidays. According to a survey by FSR Magazine, almost half of the respondents said they would order a holiday dish from a full-service restaurant during the holiday season while four out of 10 respondents said they would order at least three holiday dishes.

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Tags: restaurant pos, Holiday, Holiday Guide, restaurant tips

[Release Notes] POS 3.02 and EM 1.14.7

Posted on Fri, Dec 18, 2015 @ 14:12 PM

Vivonet is releasing two new updates in the coming weeks. We are happy to bring our customers new features and enhancements with Point of Sale 3.0.2 (POS 3.0.2) and Enterprise Manager 1.14.7 (EM 1.14.7). We’re also excited to announce that over the last few months we have successfully migrated our back end systems to Amazon Web Services (AWS) platform to increase efficiency.

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Tags: POS, release notes, Enterprise Manager

Vivonet Acquisitions Ltd. acquires Syrus Restaurant Information Services

Posted on Thu, Aug 27, 2015 @ 10:08 AM

Vivonet Acquisitions Ltd., a leading provider of SaaS based point of sale solutions announced that it has completed the acquisition of Syrus Restaurant Information Services, a SaaS provider of back office solutions based in Columbus, OH. Under the terms of the agreement, Vivonet has acquired Syrus in an all cash transaction. This transaction accelerates Vivonet's strategy of providing best-in-class solutions to the hospitality industry.

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Tags: Vivonet, Syrus, Vivonet Acquisition, Syrus Acquired

[Video Case Study] Healthy Juice, Healthy Technology, Healthy Profits

Posted on Wed, Jul 08, 2015 @ 13:07 PM

In this video case study, you will find out how Jusu Bar, located in Victoria, BC, used technology and innovative consumer ordering practices to quadruple their monthly sales in six months... with a little help from Vivonet's omni-channel POS system. 

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Tags: restaurant pos, Vivonet POS, Jusu Bar, Vivonet Mobile Ordering, Vivonet Tablet, Juice Bar POS, Omni Channel POS

[Tips] Extracting your Vivonet Mobile Sales Data from Enterprise Manager

Posted on Wed, Jul 08, 2015 @ 12:07 PM

With Vivonet Mobile, you are putting the power of remote ordering in the palm of your customer’s hands. Like any of the Vivonet Omni-channel restaurant tools, you need to know what impact Vivonet Mobile is having on your business. This article will show you just how easy it is to extract your mobile sales data.

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Tags: Vivonet Mobile, Vivonet Reporting, POS Tips, Vivonet Mobile Ordering, Vivonet Tips

[Video] Vivonet POS + HP = A recipe for success at TD Garden

Posted on Wed, Jul 08, 2015 @ 10:07 AM

TD Garden was experiencing significant losses in revenue due to the limitations of their previous point of sale system. Jessica Segal, Assistant GM of TD Garden, was looking for a solution with "upgradability, adaptability, ease of use for front-end associates and ease of use for back-end associates for reporting". TD garden was able to find that solution with Vivonet POS software on the seamlessly integrated HP MX10 hardware.

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Tags: Stadium POS, Vivonet Case Study, Vivonet Tablet, Vivonet Video, TD Garden POS

Vivonet POS 1.15.5 Visual Updates

Posted on Thu, May 14, 2015 @ 10:05 AM

We are proud to announce that the Vivonet POS 1.15.5 (Halo) update is coming to all POS terminals and tablets. This update involves visual upgrades that will improve the efficiency of your POS experience without changing the workflow.

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Tags: release notes

Vivonet Video Blog: Real Stadium Results

Posted on Mon, Apr 27, 2015 @ 15:04 PM


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Tags: Vivonet POS, Mobile, kiosk, Stadium POS, Winter Meetings

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