Vivonet and its core product Halo are redefining point-of-sale (POS) for the restaurant industry by combining cloud based technology with mobile and social. Our mission is to help every restaurant in the world succeed by turning transactions into insights. Over 3,000 restaurants use Vivonet’s POS solutions in every state and province across North America. Each month, over $130 million dollars in sales transactions are conducted on Vivonet’s POS system. In 2011 Deloitte selected Vivonet as one of the fastest growing technology companies in North America and we take great pride in being named one of the Best Companies to Work For in BC.
Set-Up Experts with Restaurant Experience
When customers join the Vivonet family, they work with the Implementation team to set-up their menu and learn how to use Halo POS. The team is made of members who have both a restaurant and technology background.
24x7 Unlimited Support
Our support team provides prompt, friendly and knowledgeable service to customers calling or e-mailing. There is no per-use charge for support. So call us whenever you need. Our remote services provide unlimited support with instant access.
Support Statistics from 2012:
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Customer Satisfaction regarding our customer’s overall support experience: 8.40/10
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Average hold time: 2 minute 04 seconds
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The % of cases resolved within 24 hours: 79.51%
Unparalleled Reporting
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Manage every terminal and turn transactions into insights by tracking the results of one or multiple restaurants in one location. Get daily reports to track sales, discounts, voids and returns. Use multi-level transaction reports to track performance and note anomalies across every store, everyday. Drill down to see restaurants emerging trends, build forecasts and compare profitability. Measure performance of employees, add/remove employees quickly and easily. Get full menu control. Make changes to your menu and have it instantly displayed on every terminal, across each location in a matter of seconds.
Find out how Booster Juice saved $1.5 million their first year with Halo and it's reporting features.
